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Services

One step closer to the customers' needs

Discover our Services

At ACMA, customer service means proactive, ongoing supportworldwide.
We go beyond spare parts and technical support offering a full-service approach. ​

With a global footprint and a customer-first mindset, we’re here to keep your operations running smoothly — today, tomorrow, and every day after.

ACMA Cares

ACMA Cares

Unlock the full potential of your machines with ACMA Cares – our dedicated support program designed to keep your equipment aligned with the latest technologies. Powered by ACMA’s R&D hub, we deliver tailored upgrade kits to enhance functionality, extend machines lifecycle and meet today’s sustainability standards.

ACMA Connect

ACMA Connect is a service that provides rapid diagnostics by ACMA-certified experts, delivering fast remote support to help you quickly resolve issues, minimize downtime, prevent waste, and reduce maintenance costs by limiting the need for travel and on-site interventions.

ACMA Connect
ACMA Service agreements

Service Agreements

ACMA Connect, ACMA Cares, digital services, training offerings, and more - all in one comprehensive package tailored to your needs, designed to deliver the full benefits of ACMA’s Customer Service technologies.

Digital Services

As part of the Coesia Group, ACMA integrates Coesia Digital solutions — an advanced suite of products and services designed to enhance efficiency, reliability, and innovation through the latest digital technologies:​​

  • OptiMate, a smart machine interface that enhance user experience and streamlines remote support access with guided instructions for changeover and troubleshooting, digital documentation and training modules​.

  • PerforMate, an integrated IoT platform for real time machine monitoring and data analysis with digital tools for predictive and optimized maintenance and detailed condition monitoring.

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Acma training programs

Training Programs

Boost your team’s skills and confidence with ACMA’s modular training programs to help maximize machine performance and to reduce downtime. Each training program features tailored knowledge assessment, customized courses, technical coaching and practical learn-by-doing training method for your technicians and operators.

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